At least 5x more accessible than traditional alternatives.
Add-On Modules
Additional brands
Additional Moment block
Additional associations
FAQs.
Can’t find the answer you’re looking for?
Reach out to our team: hello@timelaps.io.
What region do you cover?
We cover over 80 markets globally. Get in touch for the full list.
How long does it take to go live?
Standard trackers are live within 2-6 weeks of signing, depending on the level of customizations required. Get in touch for a more accurate estimate tailored for your need.
Is this different from social listening or brand monitoring tools?
Yes, completely different. Social listening and brand monitoring track online mentions and sentiment. Timelaps is survey-based brand health tracking: we measure how real consumers perceive, recall, and choose your brand, using validated research methodology and census-matched panels to ensure representative sampling. Instead of listening only to the vocal minority that posts, we also measure the silent majority that buys. Social data tells you what 1% of your category said out loud; it cannot tell you what the other 99% think, remember, or choose.
What kind of support do I get?
Every Standard plan includes a dedicated Timelaps expert: PhDs and veteran market researchers with decades of industry experience to help you interpret results and get the most from your tracker.
Do you offer a free trial?
We don't offer free trials. Brand tracking requires real fieldwork, which has significant cost upfront. We do offer a self-guided product demo and personalized demo walkthrough with our team.
Can I customize the questions and answers?
Yes, all studies are customized to you and your category only. Timelaps also support custom questions beyond the standard package. Get in touch to learn more.
How does Timelaps pricing compare to agencies and traditional brand trackers?
Legacy agency trackers from Kantar, Ipsos, and Nielsen typically run $100K to $500K+ per market per year. Enterprise research platforms like Qualtrics and YouGov sit at $50K to $450K+ in license fees alone, before you add full-time researchers needed to run the studies. Timelaps is the first AI-native brand tracker, and our standard offer sits at $30K per year.
How are add-ons priced?
On request. Pricing depends on scope. Each module slots into your existing study so you do not start from scratch.
What's included in the Standard Tracker?
Everything needed to run a full brand tracker in one market. 4,000 responses; 10 brands; 15 Category Entry Points (Moments); 10 brand associations; full funnel metrics; association data; ad recall and word-of-mouth; category insights; profile and media data. Delivered through the Timelaps dashboard with dedicated expert support.